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Community and Internet Resources

Transportation: Government Agencies


new sign Federal Transit Administration Office of Civil Rights works to ensure that providers of public transportation are following the provisions of the Americans with Disabilities Act (ADA). The office investigates complaints and conducts compliance reviews. They also offer a toll-free assistance line for those who have questions concerning public transportation for persons with disabilities. You may call this line at (888) 446-4511. Additionally, their website features a printable complaint form which may be mailed to: Director, FTA Office of Civil Rights, 400 7th Street, S.W., Room 9102, Washington, D.C. 20590.

U.S. Architectural and Transportation Barriers Compliance Board (Access-Board) was created in 1973 to serve the nation as the only independent federal agency whose primary mission is accessibility for people with disabilities. The Board is the federal agency which develops minimum guidelines and requirements for standards issued under the Americans with Disabilities Act (ADA) and the Architectural Barriers Act (ABA), develops accessibility guidelines for telecommunications equipment and customer premises equipment under the Telecommunications Act, develops accessibility standards for electronic and information technology under section 508 of the Rehabilitation Act, provides technical assistance on those guidelines and standards, and enforces the Architectural Barriers Act. The website offers transportation vehicle guidelines, building and facility design guidelines, publications, training, telecommunications information and more.

U.S. Department of Transportation's (DOT) mission is to serve the United States by ensuring a fast, safe, efficient, accessible, and convenient transportation system that meets our vital national interests and enhances the quality of life of the American people, today and into the future. Their website contains an abundant amount of information, such as DOT strategic plan, docket, rules and references, programs and initiatives, education and employment and much more. Also, their website provides links to sixteen transportation agencies and provides an advanced search engine that allows you to find information on various government transportation sites.

U.S. Federal Aviation Administration (FAA) offers information on-line, such as aviation support and regulation, travel tips for passengers, newsroom, safety, security and system efficiency, contracting opportunities, career opportunities in aviation and a list of all FAA organizations. Also, visit the FAA Office of Civil Rights for information on the People With Disabilities Program and a National Coalition of Federal Aviation Employees with Disabilities.

State Listings


Wisconsin Department of Transportation (WisDOT) offers a variety of information on their website. They offer general information on the WisDOT, such as budget information, organization structure and phone guide. Also, they provide a listing of information, services, FAQ's and more on the Division of Motor Vehicles. There is a section for individuals with disabilities that contains information on special parking privileges, disabled parking identification, disabled license plates and disabled veterans license plates. Further, they have information on roads and highways and additional programs and services.

For more on the topic of Transportation:

Community and Internet Resources/ FAQ

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 Copyright 2002, New Horizons Un-Limited Inc.  
[Updated December 31, 2002]
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