New Horizons Un-Limited Inc.

FAQ: Frequently Asked Questions

Safety

Emergency Medical Information/Identification

• I am a caregiver who would like to find out more about resources on emergency medical information and identification for my loved one?

Natural Gas Safety

• What are the warning signs of carbon monoxide poisoning?

Preventing Falls at Home

• How can I prevent falls at home?

Utility Safety

• How do I maintain heating equipment and appliances in my home for safety?

Wisconsin

Safety

• I rely on electrically powered medical equipment in my home. What can I do if the power goes out?

Q: I am a caregiver who would like to find out more resources on emergency medical information and identification for my loved one?

• A:See our NHU page of resources on Identification and Emergency Medical Information resources.

Q:What are the warning signs of carbon monoxide poisoning.

• A:Carbon Monoxide is a gas produced when fuels such as gasoline, natural gas, propane, fuel oil, and wood do not have enough oxygen to burn completely. Furnaces , boilers and fireplaces or automobiles running in an attached garage can cause carbon monoxide leaking. As carbon monoxide is colorless, odorless, tasteless it can go undetected and cause carbon monoxide poisoning in humans before they are aware of it. The symptoms of carbon monoxide poisoning are severe headaches, dizziness, nausea, vomiting and sleepiness. If all members of the household have the same flu symptoms but become better when they go outside, if your house plants are dying or there is moisture on walls and windows you may have a carbon monoxide leakage. Contact your local gas utility for safety tips, prevention and maintain fuel equipment properly.

Q:How can I prevent falls at home?

• A:Check out the NHU Guide on Preventing Falls at Home.

Q:How do I maintain heating equipment and appliances in my home for safety?

• A:Contact your local utility electric and gas companies for their latest safety literature or visit their website. This literature can give you much information on maintaining your heating equipment so you stay safe in your home such as furnaces, fireplaces, space heaters, carbon monoxide safety, electric or natural gas hazards, appliance safety or safety in the event of a power outage. Included will be safety and emergency contacts for natural gas leak, electical emergency, and diggers hotline.

Q: I rely on electrically powered medical equipment in my home. What can I do if the power goes out?

• A: Wisconsin Electric has a voluntary registry for customers who rely on electrically powered medical equipment at their home called Medical Alert. If you register, they will help you develop a backup plan for power outages. To register, call their Customer Contact Center at 1-414-221-3333 in the metro Milwaukee area, or 1-800-242-9137 outside Milwaukee. For power outage, call their Lights Out number, 1-800-662-4797. If you do not live in the Milwaukee area, check your local power company for backup plans for power outages.

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